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Return Policy

We will gladly accept returns within 30 days from the date you received your purchase.

*All returned items must include the Shipping Receipt.
*Refunds are for the cost of the merchandise only.
*Original and return shipping charges are not refundable.
*All returns will be credited to the original form of payment.
*All merchandise must be in a new condition, unopened, unworn and in original packaging.

Non-Returnable Items include:
*Custom and/or personalized items
*Helium Tanks
*Partial Party Kits – Party Kits may only be returned complete, including all components originally specified within each kit. Party Kit components cannot be returned individually.

Returns Mailing Address:

Please read through our return policy to ensure your item is eligible for a return.
*Please email us at :, so we may approve your return.
*Include your packing slip and return authorization number with your return.
*All returns must be sent via a traceable method so that your package may be tracked and receipt confirmed by your shipper of choice.
*Our mailing address is: Sakura Toyland, 2471 N.W. 72 Avenue, Miami, FL 33122.