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Return Policy

Return Policy:

We will gladly accept returns within 30 days from the date you received your purchase:
-All returned items must include the shipping receipt.
-Refunds are for the cost of the merchandise only.
-Original and return shipping charges are not refundable.
-All returns will be credited to the original form of payment.
-All merchandise must be in a new condition, unopened, unworn and in original packaging.
-20% re-stocking fee will be applied to all orders

-Please email us at :, so we may approve your return.

-All returns must be sent via a traceable method so that your package may be tracked and receipt confirmed by your shipper of choice.

Non-Returnable Items include:
-Custom and/or personalized items
-Helium Tanks
-Partial Party Kits – Party Kits may only be returned complete, including all components originally specified within each kit. Party Kit components cannot be returned individually.
-Any and all Pre-Ordered items are non-refundable.

*In store purchases adhere to different policies printed on sales receipt as Full and Final sale.

Returns Mailing Address:
Sakura Toyland, Inc.
2471 N.W. 72 Avenue
Miami, FL 33122